Privacy Policy

We may collect information that you voluntarily provide when you:

• submit a contact form
• request a product or service demonstration
• make an inquiry about Rysun products or services
• complete another form made available through the website
• communicate with us through contact information provided on the website

Depending on the form or interaction, this may include information such as:

• your name
• business email address
• telephone number
• company or organization
• job title or role
• country or region
• information contained in your message or inquiry
• other information you choose to provide

The specific information requested should be limited to what is needed for the stated purpose.

When you visit Rysun.com, certain technical information may be collected automatically through website servers, cookies and similar technologies.

This may include:

• IP address
• browser type and version
• device information
• operating system
• pages visited
• date and time of access
• referring or exit pages
• website interactions
• cookie or similar identifiers
• server-log information

We use this information for purposes described in this Policy and, where required, in accordance with your cookie choices.

Rysun may use personal data for the following purposes:

• to respond to inquiries and requests
• to provide information, demonstrations or services requested by you
• to communicate with you about Rysun products and services where permitted
• to operate and maintain Rysun.com
• to remember website preferences
• to understand website usage and performance
• to improve website content, navigation and functionality
• to diagnose technical or service issues
• to maintain website security and prevent misuse
• to comply with applicable legal and regulatory requirements
• to establish, exercise or defend legal rights where necessary

We process personal data only for lawful purposes and on the basis of consent or another basis permitted by applicable law.

Where we ask for your consent, you can choose whether to provide it. Where processing is necessary to respond to a request that you have made, certain information may be needed for us to fulfil that request.

Rysun may send marketing or sales communications to current or prospective customers where permitted by applicable law.

You may ask us to stop sending marketing communications by:

• using the unsubscribe option provided in the communication, where available, or
• contacting us using the details provided in the Contact us section below.

Opting out of marketing communications does not prevent us from sending communications that are necessary to respond to an existing request, administer a service or meet a legal obligation.

Rysun does not sell or rent personal data for monetary consideration.

Rysun may share personal data only where necessary for a legitimate and lawful purpose.

This may include sharing information:

We may share personal data where you have specifically agreed to the sharing.

We may use service providers that help us operate our website or support business activities such as website hosting, infrastructure, analytics, communications, security or other technical functions.

These providers may process personal data on Rysun’s behalf only for the services they are engaged to provide and subject to appropriate contractual and security requirements.

Where necessary, information may be shared with relevant Rysun entities, personnel or service providers to respond to or fulfil a request made by you.

We may disclose personal data where required or permitted by applicable law, regulation, legal process, court order or lawful request from a competent authority.

We may disclose information where reasonably necessary to investigate or respond to suspected fraud, security incidents, unlawful activity, misuse of the website, or violations of applicable terms and policies.

Rysun operates internationally and may use service providers or infrastructure located in different countries.

Where personal data is transferred outside India or another jurisdiction from which it was collected, Rysun will take appropriate measures to handle the transfer in accordance with applicable data-protection requirements and any restrictions prescribed by competent authorities.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or processed.

Retention periods may depend on:

• the purpose for which the information was collected
• the nature of the information
• the duration of an inquiry or business relationship
• applicable contractual requirements
• legal, regulatory, accounting or security requirements
• the need to establish, exercise or defend legal claims

When personal data is no longer required for the applicable purpose and there is no legal requirement to retain it, we will take appropriate steps to delete or anonymize it.

Our website servers may automatically record requests made when you access Rysun.com.

Server logs may contain information such as your IP address, browser or device information, requested webpages and the date and time of the request.

We may use server-log and IP-address information to:

• maintain website availability and security
• diagnose technical or service problems
• identify and respond to suspicious or harmful activity
• understand general website performance and usage
• conduct appropriate analysis, auditing and troubleshooting

Access to server-log information is limited according to business and security requirements.

Rysun uses reasonable technical and organizational safeguards designed to protect personal data against unauthorized access, disclosure, alteration, misuse, loss or destruction.

These measures may include controls relating to:

• access management
• network and infrastructure security
• system monitoring
• secure website hosting
• authentication and session management
• organizational policies and procedures
• incident detection and response

No internet-based system can be guaranteed to be completely secure. Rysun therefore reviews and updates its safeguards based on the nature of the information processed, the risks involved and applicable legal requirements.

Subject to applicable law, you may have the right to:

You may request information about personal data that Rysun processes about you and the manner in which it is being processed.

You may request correction of inaccurate or misleading personal data and completion or updating of incomplete or outdated information.

You may request deletion of personal data where applicable.

We may retain certain information where retention remains necessary for the purpose for which it is lawfully processed or is required under applicable law.

Where processing is based on your consent, you may withdraw that consent.

Withdrawing consent does not affect processing that was lawful before the withdrawal.

Where possible, the process for withdrawing consent will be made as straightforward as the process used to provide it.

You may contact Rysun if you have a concern about the way your personal data has been collected, used or otherwise processed.

Where provided under applicable law, you may be entitled to nominate another individual to exercise applicable data-protection rights on your behalf in the event of death or incapacity.

To exercise an applicable privacy right, please use the contact information provided in the Contact us section.

We may need to verify your identity before processing certain requests.

Rysun.com is intended primarily for a business and professional audience and is not directed to children.

We do not knowingly seek to collect personal data from children through this website. Where Rysun becomes aware that personal data of a child has been collected in circumstances requiring parental or guardian consent, we will take appropriate action in accordance with applicable law.

Cookies are small text files placed on your computer, mobile device or other internet-connected device when you visit a website.

Cookies can help a website operate correctly, remember preferences, understand how visitors use the website, and support analytics and marketing activities.

Rysun may also use technologies that perform similar functions, such as pixels, tags, scripts or local storage. References to “cookies” in this Policy include similar technologies where applicable.

Some cookies are necessary for Rysun.com to operate. Other cookies are optional and will only be used in accordance with the choices you make through our Cookie Settings.

These cookies are necessary for Rysun.com to work correctly.

They may support functions such as:

• website and network security
• session management
• load balancing and website availability
• form functionality
• storing your cookie choices

Because these cookies are required for website operation, they cannot be disabled through Rysun’s Cookie Settings.

These cookies help us understand how visitors use Rysun.com and how the website is performing.

They may provide information about:

• pages visited
• navigation between pages
• time spent on pages
• website traffic and usage patterns
• website response and loading performance
• interactions with website content

We use this information to identify technical issues and improve website performance, navigation and content.

These cookies will only be used when you choose to allow them.

These cookies help Rysun.com remember choices you make and provide additional website functionality.

Depending on the website features available, they may remember information such as:

• language
• region
• previously selected settings
• display preferences
• other choices made during a visit

These cookies will only be used when you choose to allow them.

If you do not allow these cookies, some optional website features may not work as intended.

These cookies may be used by Rysun and selected service providers to understand how visitors interact with our website, assess marketing activities and support relevant marketing or advertising.

Depending on the technologies used on Rysun.com, these cookies may help us:

• measure marketing campaign performance
• understand interactions with marketing content
• identify visits resulting from campaigns
• measure advertising effectiveness
• limit repeated advertising
• support advertising that may be relevant to visitors

Some advertising and marketing cookies may be provided by third-party services.

These cookies will only be used when you choose to allow them.

Cookies can also be classified according to how long they remain on your device.

Session cookies remain active only for the duration of a browsing session and generally expire when you close your browser.

They may be used to maintain website functionality while you navigate between pages or complete an activity during a visit.

Persistent cookies remain on your device for a defined period after you close your browser or until you delete them.

They may be used to remember preferences, retain cookie choices, recognize a returning browser or support other permitted website functions.

The duration of a persistent cookie depends on its purpose and configuration.

First-party cookies are placed by Rysun.com.

They may be used to:

• operate the website
• maintain security
• remember your preferences
• save your cookie choices
• measure website performance
• support other purposes described in this Policy

Optional first-party cookies will only be used in accordance with your Cookie Settings.

Rysun.com may use technologies provided by third parties for website functionality, analytics, embedded content, marketing or similar purposes.

Depending on the services deployed on the website, these third parties may place or access cookies.

Third-party cookies may support:

• website analytics
• performance measurement
• embedded media or content
• marketing measurement
• social media functionality
• advertising

Third-party providers may process information collected through their technologies in accordance with their own privacy and cookie policies.

Optional third-party cookies will only be enabled through Rysun.com when you have allowed the relevant cookie category.

Rysun will maintain information about third-party technologies used on the website.

The following details should be provided for each applicable service:

This table should be updated whenever a relevant third-party technology is added, removed or materially changed.

Depending on the cookie or technology involved, information collected may include:

• IP address
• browser and device information
• operating system
• pages viewed
• links or content selected
• dates and times of website visits
• referral information
• website interactions
• cookie, browser or device identifiers
• preferences selected on the website

The information collected depends on the cookies you choose to allow and the technologies currently deployed on Rysun.com.

When you first visit Rysun.com, you will be provided with options for managing optional cookies.

You may:

• accept all optional cookies
• reject optional cookies
• choose individual categories of optional cookies

Essential Website Cookies remain active because they are required for the operation of the website.

Optional cookies should remain inactive unless and until you choose to allow the relevant category.

You can review or change your cookie preferences at any time through Cookie Settings on Rysun.com.

Your updated preference will apply to the future use of optional cookies.

Where technically possible, technologies that are no longer permitted will no longer be accessed or used by Rysun for the applicable optional purpose.

You may also delete cookies already stored on your device through your browser settings.

Withdrawal of consent does not affect processing that took place lawfully before the withdrawal.

Most internet browsers allow you to manage cookies through browser settings.

Depending on the browser, you may be able to:

• view stored cookies
• delete cookies
• block certain cookies
• block all cookies
• receive a notification before cookies are placed

Browser controls operate separately from Rysun’s Cookie Settings.

If you block all cookies, including essential cookies, certain parts of Rysun.com may not function correctly.

Information collected through Rysun’s own cookies will be retained only for as long as reasonably necessary for the purpose for which the cookie is used, unless a longer retention period is required by applicable law.

Individual cookies may have different expiry periods.

Where third-party cookies are used, the relevant provider may determine the applicable retention period. Information about third-party retention should be available through the provider’s privacy or cookie policy.

Where available, individual cookie expiry periods may also be displayed through Rysun’s Cookie Settings or cookie inventory.

We may update this Privacy and Cookie Policy from time to time to reflect changes in:

• website functionality
• the personal data we process
• cookies and similar technologies used on Rysun.com
• service providers
• business practices
• legal or regulatory requirements

When this Policy is updated, we will revise the Last updated date at the top of this page.

Where a change materially affects the way optional cookies or personal data are used and requires a new consent choice, we may ask you to review or update your preferences.

If you have questions about this Policy, wish to exercise an applicable privacy right, want to withdraw consent outside the mechanisms provided on the website, or have a grievance regarding Rysun’s handling of your personal data, please contact:

Rysun Labs
Privacy / Grievance Contact: [Insert name or designation]
Email: [Insert designated privacy email address]
Address: [Insert applicable Rysun business/registered address]
Telephone: [Insert telephone number, if applicable]

We will review privacy requests and grievances and respond in accordance with applicable legal requirements.

Where applicable, you may also have the right to approach the competent data-protection authority after using Rysun’s available grievance-redressal mechanism.